SHIPPING:

FREE Shipping in the U.S.

Worldwide Shipping

5-7 Business Days

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RETURNS:

 

We love our customers and we want to make things easy for you. We also hope you will make things easy for us too!

 

To be eligible for a return, the item received must be unused and in the same condition when you have received it. It must also be in its original packaging.

 

We will be responsible for shipping costs and product refunds that meet the following conditions:

• Products with manufacturing defects that make it impossible to use.

• The product or item received is totally different from what was ordered.

• The size shipped out is not the same as the size placed in the order.

• Your item is damaged upon receipt.

 

No need to return the damaged item received. Simply take a photograph/video and send it to info@frsaclub.com. Once we receive the photograph/video, we will issue a replacement or refund. Easy, that’s what we like. But remember to send the photo/video in a timely fashion. This is when being late is not cool. Damaged, missing, or incorrect items reported after 30 days from the delivery date will NOT be eligible for a refund or replacement.

 

The buyer is responsible for shipping costs related to returns and exchanges, if:

• The product does not meet customer expectations.

• The selected size does not fit the customer's body measurements.

• Customer simply wants an exchange for another product or return it.

 

You may return your eligible item to us within 20 days from the date you received the item. But we are sure you will love what you get!

 

REFUND POLICY:

 

How can I get a refund for my product?

 

Customer satisfaction is our utmost priority, that is why we make things easy as one, two, three like our refund policy. We process refunds only for valid claims, so it is essential to report any missing, damaged, or 'item not as described" in a timely manner and we will be more than glad to process a valid refund claim. If you’d like, we can ship a new product or replace it with another item of the same value.

 

How long does it take to get a refund?

 

Once we have received and inspected the returned item, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1 to 5 working days.

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NOTE: as a small business, there are absolutely no returns or refunds on

"Made to Order" items.

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